CRM Consultant

Posted on Office: Ghent

Job description

As a CRM Consultant you will be at the heart of shaping and driving digital transformation for our clients. You will do more than implement and configure the right CRM tool for complex business challenges – you will build enduring, trust-based relationships with our clients.

Tasks and responsibilities

  • As a CRM Consultant, you will be involved in digital transformation projects for a variety of clients, where you establish Adagio’s foothold among life sciences, pharmaceutical, medical and healthcare companies
  • Set-up, execute and manage different processes in Salesforce.com that ensure our clients can truly live up their promise as a customer company
  • Give training, workshops, demos and technical support to end users with a non-technical background as well as developing the necessary training materials
  • Ensure timely and high quality completion of assigned projects, in accordance with clients’ existing processes, policies, guidelines and corporate governance
  • Work together with the Design team and Business Intelligence team to build solutions for complex business challenges
  • As Adagio’s CRM Consultant, you will be stationed on site at one of our pharmaceutical clients

Profile

  • Proven technical proficiency in one or more IT or digital marketing-related disciplines
  • Experience in managing and supporting a CRM system, preferably Salesforce or a CRM using Salesforce as a back-end, such as Veeva
  • You have a customer-centric mindset & attitude
  • Ability to multitask and prioritize
  • Comfortable presenting to and interacting with clients directly
  • Result-driven personality with eye for detail
  • Able to be a self-starter in a fast paced environment

What’s in it for you?

  • You become part of a fast-growing international company
  • Very competitive salary and fringe benefits
  • Transparent internal communication
  • World-class trainings and amazing teambuilding activities
  • Welcoming and supportive team culture
  • Top-notch working tools and premium fleet

Contact

For this vacancy you can contact our HR department via:
Email: emely.keereman@adagio.company
Call: +32 (0) 9 279 42 48
Mail: Sint-Denijslaan 96, 9000 Gent

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